Train Station Workers to be Offered Lessons in Foreign and Sign Languages
Friday, October 30th, 2009- Image via Wikipedia
The need of knowing foreign languages has sped up over the years and more and more people are learning foreign languages in order to cope up with the demands of society. People from all walks of life and almost all ages are trying to learn languages other than their native tongues in order to communicate better with the world.
Most people who learn foreign languages are those that who can use the languages that they learn in their careers. The train station staff in Edinburgh are set to be offered lessons both in foreign languages and sign language in order to help passengers find their way. A new Rail Learning Centre has opened at the Edinburgh Waverley train station earlier this week and it open to all rail union members including station staff, train drivers, and trolley staff.
All the train station workers who are union members will be able to communicate with more people who need their help in getting information about trips and directions. The Rail Learning Centre provides library books and computers as language learning materials for employees to use during their free time.
The foreign language courses to be taught to the station staff include French, Italian, German, and Spanish so that the staff will be able to communicate with foreign tourists Numeracy, literacy, and IT courses are also offered at the center and staff will also have the chance to enroll in cookery classes at a local college.
Staff who enroll into the sign language course will be able to learn how to assist customers who are hearing impaired and be able to tell them what time the train leaves and on what platform does the train leave from. Any places left on the course will be offered to family members of the train station staff.
The learning centre costs around £10,000 and is part of a partnership between the four rail unions Unite, RMT, TSSA, ASLEF and ScotRail. Jim Baxter, a Scottish Union Learning Fund project worker, has said that it is absolutely fantastic to be able to deliver a shift-friendly, free learning workplace. He also said that the whole point is to break down the barriers and get people back into the whole way of learning way of thinking again. Baxter also mentioned that learning sign language enables the staff to feel confident when they are dealing with people who have difficulty with their hearing and it empowers the staff by giving them the confidence when they are doing their job.
The Rail Learning Centre will also hold a “Brush Up Your Skills” basic literacy and numeracy course and will also add letter and CV writing. Each ten-week course at the center is run by professional tutors and sessions will be held during one day each week. The two-hour sessions takes places twice on the particular day of each week to allow staff to attend the course whatever shift they are working.
Other learning centers are already operating at Dumfries, Ayr, Dundee, Stirling, and Inverness also in the Yoker and Shileds Road stations in Glasgow.
Mr. Baxter is responsible for the running of the learning center project and has also said that the centers which provide language discs, thesauruses, and dictionaries are now “part and parcel of the railway”.
The facility was officially opened by MSP Karen Whitefield who is the convener of the Education, Lifelong Learning and Culture Committee. She has stated that “The old idea that we leave learning behind when we finish school or college is long gone – lifelong learning is here to stay, bringing real benefits for workers and their employers.”
Steve Montgomery, the managing director of ScotRail has said “We are committed to helping employees access learning opportunities.”
With projects like the language center, more and more people will benefit from learning foreign languages. More people will be able to communicate with each other and help make other people’s lives a little bit easier.

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The internet has helped do many wonders to people’s lives and it has made the world a smaller place. Due to technology, a lot of changes have occurred and more and more people become connected to each other. However, no matter how the world seems small with the internet, there is still something that keeps us from freely communicating with each other – the language barrier.
of verbs or expressions is also supported by the software through highlight and translate functions that work in much the same way and only requires that users highlight the unknown portions of the text to obtain the translations.
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